All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery time
UPS® Ground
1 to 5 business days
UPS Next Day Air
1 business day
UPS 2nd Day Air
1 business days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at storesupport@samuel.com with your name and order number, and we will look into it for you.
The Samuel C402012130Z is a locking gear used in the STL-3HD battery-powered strapping tool.
It is a genuine Samuel replacement component listed for use in the tool's gear assembly.
This locking gear is found in the STL-3HD(005) family of parts and is installed by qualified maintenance personnel during scheduled service.
It is one of four such gears per tool and is documented for replacement at 40,000 cycles.
To confirm fitment on your tool, match the part number on your existing component or the machine parts list, or contact Samuel PSG with the tool model and serial number.
This is a special-order item with lead times that vary.
Contact Samuel for availability before ordering.
Samuel PSG supplies replacement parts and in-house repair support from its Woodridge, Illinois facility..
Manufacturer warrants its new tools and non-powered dispensers to be free of defect in design, material and workmanship. This warranty is limited to 365 days from the date item is shipped to customer.
This warranty applies to all parts associated with new tools and non-powered dispensers but does not apply to parts which, through normal use require replacement during the warranty period. This warranty is limited to repair or replacement F.O.B seller’s point of shipment. In no event shall seller be liable for labor or consequential damagers. There is no implied warranty by the seller for fitness of purpose.
For a warranty claim to be considered buyer must contact seller from the return of the product for inspection. All returns must have sellers motion approval prior to return. all purchase information must be provided to verify warranty peter this information includes, but is not limited to, date of purchase and serial number of machines under warranty.
Q1. What is the Samuel C402012130Z locking gear?
It is a genuine replacement locking gear for the STL-3HD battery strapping tool. It is listed in the tool's gear assembly and is documented for replacement at 40,000 cycles.
Q2. How many locking gears are used in each STL-3HD tool?
The STL-3HD uses four of these locking gears per tool.
Q3. How do I confirm this C402012130Z gear fits my tool?
Match the part number on your existing gear or the machine parts list. You can also contact Samuel PSG with your tool model and serial number for verification.
Q4. Is the C402012130Z a genuine Samuel part?
Yes. It is a genuine Samuel replacement component.
Q5. What maintenance interval applies to this locking gear?
It is documented for replacement at 40,000 cycles.
Q6. Is this a stocked or special-order item?
The C402012130Z is a special-order item. Lead times vary, so contact Samuel for availability before relying on a delivery date.
Q7. Who should install the C402012130Z locking gear?
It should be installed by qualified maintenance personnel following the tool manufacturer's manual and lockout/tagout procedures.
Q8. What is Samuel's policy on warranty for this part?
Samuel's parts and service team can confirm warranty terms for this specific replacement part.
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