All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery time
UPS® Ground
1 to 5 business days
UPS Next Day Air
1 business day
UPS 2nd Day Air
1 business days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at storesupport@samuel.com with your name and order number, and we will look into it for you.
The Samuel Coupling M570H5 (part number 20-037) is a replacement coupling used in select Samuel packaging machines and systems.
Couplings transmit torque and motion between connected shafts or components while accommodating minor misalignment.
This part is used by qualified maintenance personnel during equipment repair or scheduled service on compatible models.
To confirm fitment, match the part number on your existing component or refer to the machine parts list, or contact Samuel PSG with the machine model and serial number.
This is a special-order item with lead times that vary.
Contact Samuel for availability before relying on a delivery date.
Samuel PSG provides in-house replacement-parts support from its Woodridge, Illinois facility..
Manufacturer warrants its new tools and non-powered dispensers to be free of defect in design, material and workmanship. This warranty is limited to 365 days from the date item is shipped to customer.
This warranty applies to all parts associated with new tools and non-powered dispensers but does not apply to parts which, through normal use require replacement during the warranty period. This warranty is limited to repair or replacement F.O.B seller’s point of shipment. In no event shall seller be liable for labor or consequential damagers. There is no implied warranty by the seller for fitness of purpose.
For a warranty claim to be considered buyer must contact seller from the return of the product for inspection. All returns must have sellers motion approval prior to return. all purchase information must be provided to verify warranty peter this information includes, but is not limited to, date of purchase and serial number of machines under warranty.
Q1. What is the Samuel 20-037 Coupling M570H5?
It is a replacement coupling used in compatible Samuel packaging machines to connect and transmit motion between shafts or components.
Q2. What machines is the 20-037 compatible with?
Compatibility is not listed in available documentation. Match the part number on your existing part or the machine parts list, or contact Samuel PSG with the machine model and serial number to verify fitment.
Q3. Is the 20-037 a genuine Samuel part?
Yes, it is supplied by Samuel as an OEM replacement component.
Q4. What are the specifications of the Coupling M570H5?
No technical specifications are published for this part. Contact Samuel PSG with your machine details for confirmation.
Q5. Is this a regularly stocked item?
No. The 20-037 is a special-order item. Lead times vary, so contact Samuel for current availability before ordering.
Q6. Who should install the 20-037 coupling?
It is sold for use by qualified maintenance personnel. Installation must follow the machine manufacturer's manual and proper lockout/tagout procedures.
Q7. What are the warranty terms for this part?
Samuel's parts and service team can confirm warranty terms for this specific replacement part.
Q8. How long does shipping take?
Orders are processed within 1 to 3 business days. A tracking number is emailed when the order ships.
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