All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipping option
Estimated delivery time
UPS® Ground
1 to 5 business days
UPS Next Day Air
1 business day
UPS 2nd Day Air
1 business days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at storesupport@samuel.com with your name and order number, and we will look into it for you.
Introducing the Samuel STL-500, battery operated plastic strapping tool for polyester and polypropylene. A well-balanced tool designed to be easily operated. These tools are available to run 12mm (7/16"), 16mm (5/8"), and 19mm (3/4") up to .040 strapping and operate in both horizontal and vertical configurations.
FEATURES
Servo Powered Opening
Ergonomically Designed for Operator Comfort
Rugged Build for Heavy Industrial applications
Extra Long Battery Life
Bluetooth Enabled
Assembled in the USA
Patented Ergonomic Design
Tool Performance, Maintenance, and Settings Driven on the STL Connected App
APP SUPPORTED
Dual Platform - Available for both Apple and Android devices
User Customized - Customize settings according to tool and strap size
Accessible - User’s manual, website, error codes all easy to find
Free Download - No subscription required
Maintenance Tracker - Track spare and wear part use and replace when needed
Samuel Support - Directly reach out to Samuel repair in the app
Manufacturer warrants its new tools and non-powered dispensers to be free of defect in design, material and workmanship. This warranty is limited to 365 days from the date item is shipped to customer.
This warranty applies to all parts associated with new tools and non-powered dispensers but does not apply to parts which, through normal use require replacement during the warranty period. This warranty is limited to repair or replacement F.O.B seller’s point of shipment. In no event shall seller be liable for labor or consequential damagers. There is no implied warranty by the seller for fitness of purpose.
For a warranty claim to be considered buyer must contact seller from the return of the product for inspection. All returns must have sellers motion approval prior to return. all purchase information must be provided to verify warranty peter this information includes, but is not limited to, date of purchase and serial number of machines under warranty.
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